/* =========================================================
   Preguntas frecuentes + banda de soporte
   ========================================================= */

.faq {
  background-color: var(--color-page-bg);
}

.faq__inner {
  width: 100%;
  max-width: var(--container-max);
  margin-inline: auto;
  padding: clamp(3rem, 6vh, 4.5rem) var(--container-padding);
}

.faq__header {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--space-sm);
  margin-bottom: clamp(2rem, 4vh, 3rem);
  text-align: center;
}

/* Dos columnas de acordeones */
.faq__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: start;
  gap: var(--space-md);
}

.faq__col {
  display: flex;
  flex-direction: column;
  gap: var(--space-md);
}

/* ---------------------------------------------------------
   Item de acordeón (details/summary: funciona sin JS)
   --------------------------------------------------------- */
.faq-item {
  background-color: var(--surface-card);
  border: 1px solid var(--color-border-soft);
  border-radius: 18px;
  box-shadow: 0 1px 2px rgba(23, 17, 104, 0.03);
  transition: border-color var(--transition-base), box-shadow var(--transition-base);
}

.faq-item[open] {
  border-color: rgba(36, 91, 255, 0.35);
  box-shadow: 0 2px 4px rgba(23, 17, 104, 0.04), 0 16px 34px rgba(36, 91, 255, 0.1);
}

.faq-item__q {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-md);
  padding: var(--space-md) var(--space-lg);
  color: var(--color-navy-title);
  font-size: var(--fs-md);
  font-weight: var(--fw-semibold);
  line-height: 1.4;
  cursor: pointer;
  list-style: none;
  transition: color var(--transition-fast);
}

/* Oculta el triángulo nativo */
.faq-item__q::-webkit-details-marker {
  display: none;
}

.faq-item__q:hover {
  color: var(--color-electric);
}

.faq-item__q svg {
  flex: none;
  width: 20px;
  height: 20px;
  color: var(--color-text-soft);
  transition: transform var(--transition-base), color var(--transition-base);
}

.faq-item[open] .faq-item__q svg {
  transform: rotate(180deg);
  color: var(--color-electric);
}

.faq-item__a {
  padding: 0 var(--space-lg) var(--space-md);
  color: var(--color-text-soft);
  font-size: var(--fs-base);
  line-height: 1.65;
}

/* ---------------------------------------------------------
   Banda de soporte humano
   --------------------------------------------------------- */
.faq__support {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-lg);
  margin-top: clamp(2rem, 4vh, 3rem);
  padding: var(--space-lg) clamp(1.25rem, 3vw, 2.5rem);
  background-color: var(--surface-info);
  border: 1px solid var(--color-border-soft);
  border-radius: 26px;
}

.faq__support-main {
  display: flex;
  align-items: center;
  gap: var(--space-md);
}

/* Retrato de la asesora: al lado de "habla con una persona real", una cara
   real convence más que un icono. */
.faq__support-avatar {
  position: relative;
  flex: none;
  width: 64px;
  height: 64px;
}

.faq__support-avatar img {
  width: 100%;
  height: 100%;
  /* La foto es vertical (298×400): se encuadra por arriba para que el
     recorte circular caiga en la cara y no en el torso. */
  object-fit: cover;
  object-position: 50% 8%;
  background-color: var(--surface-card);
  border: 2px solid var(--surface-card);
  border-radius: 50%;
  box-shadow: var(--shadow-card);
}

/* Punto verde: señal de "hay alguien al otro lado" */
.faq__support-dot {
  position: absolute;
  right: 1px;
  bottom: 3px;
  width: 14px;
  height: 14px;
  background-color: var(--color-whatsapp-green);
  border: 2px solid var(--surface-info);
  border-radius: 50%;
}

.faq__support-title {
  margin: 0;
  color: var(--color-navy-title);
  font-size: 1.125rem;
  font-weight: var(--fw-bold);
}

.faq__support-text {
  margin-top: var(--space-3xs);
  color: var(--color-text-soft);
  font-size: var(--fs-base);
}

/* =========================================================
   Responsive
   ========================================================= */
@media (max-width: 860px) {
  .faq__grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .faq__support {
    flex-direction: column;
    align-items: stretch;
    padding: var(--space-md);
    border-radius: 22px;
    text-align: center;
  }

  .faq__support-main {
    flex-direction: column;
    text-align: center;
  }

  .faq__support .btn-whatsapp {
    width: 100%;
  }
}